Warranty Policy Replacement and Return

Our store's warranty policy (Rose of the East) guarantees the protection of the product from any defects in materials or manufacturing that may occur after purchase. In cases where the product is sold directly to you from this store.

The warranty does not apply to any cases other than defects in materials, materials or manufacturing, or replacement of the defective part, replacement of the product or refund (this decision is at the discretion of the management), noting that the warranty does not cover all products, and you should contact customer service 0566028484 to find out if the product includes a warranty.

In cases where Professional sells the product directly to you, a warranty will be provided on a per-product basis for products sold to buyers in the Kingdom of Saudi Arabia. Repair or replacement of the product under the terms of this warranty does not constitute any right to extend or renew the warranty, and the terms of the warranty are according to the manufacturer of the product. In the event that your product cannot be repaired but is still under warranty, we will replace the product.

How to contact us:

You can contact us via email [email protected],

Or through our social media sites, or by calling customer service at 0566028484 (in the Kingdom of Saudi Arabia)